Last updated on January 1st, 2019 Thank you for using our products and services (“Services”). The Services contained on Crittendenonline.com and all its subdomains (the “Site”) are provided by Crittenden Research Inc. (“Crittenden”), located at 2970 5th Ave #340, San Diego CA 92103, United States. By using our Services, you are agreeing to the terms and conditions below. Please read them carefully. Additional terms may be relevant to specific Services offered on the Site, and those additional terms become part of your agreement with Crittenden if you use those Services.
1.0 GENERAL RULES AND DEFINITIONS
1.1 Agreement to Terms of Service By electing to use this website or any of its applications or services you are agreeing to abide by these terms of service. If you do not agree with any portion of these Terms of Service, your only option is to discontinue use of Crittenden’s Services.
1.2 Changes to Terms of Service The terms below can change at any time and the changes are effective on the date posted. Your use of the Site after changes to the terms are posted indicates your agreement to abide by the terms as changed.
1.2 Changes to the Site We may change, suspend or discontinue any features of the Site at any time.
2.0 LICENSE TO USE CONTENT ON THE SITE; COPYRIGHT 2.1 Copyright Notice Material published on the Site, including articles, photos, graphics, audio and video clips, trademarks, service marks, and other Content are the proprietary, copyrighted material of Crittenden and are intended for the personal use of our members and subscribers. You may not reproduce, republish, distribute or redistribute, create new works from, modify, or in any way exploit, any of the Content on the Site except as expressly permitted under these terms of service.
2.2 Use of Service(s) and Content Subject to these Terms of Service, Crittenden grants members and subscribers who are authorized to use the Site permission to access the Site and view the Content solely for your individual, non-commercial use, limited to:
view the Content on-screen;
print a single copy for internal use or filing;
attach an article to court filings.
2.3 Digital Millennium Copyright Act (“DMCA”) Crittenden respects the copyrights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), which may be found on the U.S. Copyright Office site at http://www.copyright.gov/legislation/dmca.pdf, Crittenden will quickly respond to notices of alleged copyright infringement that are duly reported to us at (800) 421-3483 or firstname.lastname@example.org. We will disable and/or terminate the accounts of users who infringe upon our copyright, reserving all other rights and remedies as well.
If you believe that any user of Crittenden’s Services has infringed upon copyright laws, please notify us and provide the following information.
An identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works on the Site are covered by a single notification, a representative list of such works.
Your name, address, telephone number and e-mail address.
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law.
A statement by you declaring that the above information in your Notice is accurate, made under penalty of perjury, and that you are authorized to act on behalf of the owner of an exclusive copyright interest involved.
3.0 Your Account and Registration
3.1 Account Registration and Fees Use of portions of the Site may require that you establish an account and/or pay a fee. To establish your account you will be required to provide an email address and other personal information. This information must be accurate and current. In addition, you will either create a password or be given a password to your account. You will have the ability to change your password at any time. It is your responsibility to keep your log-in credentials (user name and password) confidential.
3.2 Use of Your Account Your account is for your personal use only. Your rights are conditioned upon no sharing your log in credentials with anyone. You cannot use another person’s log in credentials to use this Site. Sharing or other misuse of log in credentials results in copyright infringement and constitutes a breach of these Terms and may result in legal liability as well as suspension or termination of your rights to use the Site.
3.3 Unauthorized Use of Your Account You agree to notify us immediately at email@example.com or (800) 421-3483 if you become aware of unauthorized use of your log-in credentials.
3.4 Allowable Computer Access Each account is designed to allow use by a maximum of two separate computers. We reserve the right to collect information to identify a computer that accesses the Site to monitor compliance with this limitation.
4.0 Termination We may, in our sole discretion, terminate or suspend your access to all or part of the Site for any reason, including, without limitation, breach or assignment of these Terms of Service. This is in addition to all other rights or remedies.
4.1 Refund Policy Once a subscription has started and reports have been received, a refund or credit on a membership cannot be granted. We will assess refund or credit requests on their merits, considering the digital nature of the reports received and/or the directory access that was available during purchase. There is generally no obligation to provide a refund or credit in situations like the following:
you have changed your mind about an item;
you bought an item by mistake;
you do not have sufficient expertise to use the item;
you ask for goodwill; or
you can no longer access the item because it has been removed (we advise you to download items as soon as you buy them to avoid this situation).
If we decide to issue a refund or credit, this will generally be done using the same manner used to make the purchase. So if the item was purchased using a check, you will receive a check on the next check issuing run from accounts payable; if the item was purchased using a particular payment method you will be refunded using the same payment method in reverse. Any payment made to you will be made in US Dollars.
5.1 Information We Collect When you visit our Site, some information such as your Internet address, Internet service provider, operating system, the site from which you linked, and the time and date of your visit may be collected automatically as part of the software operation of the site. This information is not linked to personally identifiable information. We use this information to compile aggregate statistics about the total number of daily visitors to our site, the pages most frequently visited, and how long people stay at each page. This allows us to understand our customers’ needs and to develop products and services to serve those needs. We also may collect personal information, which you provide us when you register to use the Site, subscribe to our products, renew a subscription, register for a conference or contact us directly. This personal information may include your name, phone number, postal address, credit card information, ship to addresses, email address, and other information you choose to provide at various times. The personal information we collect online is used to process your requests, to provide you the highest quality service, to notify you about products we think will be of interest, and to understand your needs so that we can serve you better.
If you prefer not to receive promotional information from us, you can contact us at any time by email, postal mail or phone to decline promotional material. Email us at firstname.lastname@example.org, call (800) 421-3483 or send a written request to Marketing Department, Crittenden Research Inc., 3990 Old Town Ave., Suite C205, San Diego, CA 92110.
5.2 Secuity Crittenden has put into place security measures to protect personal information you have provided to us online from loss, misuse or alteration while it is under our control. We protect your information through a combination of technical, contractual, administrative and physical measures. Access to your information is restricted and only those Crittenden employees who need this information are granted access. The only instances that we would disclose your information (name address, telephone number, e-mail address, etc.) are under legal subpoena, to verify billing information with the your financial institution or credit card fraud detection. Crittenden regularly reviews its web security and privacy practices to protect your information. Employees are kept up-to-date on these security and privacy policies. Crittenden may supply the names and address of customers who have registered for a conference to other conference attendees or exhibitors. We make this information available to facilitate networking among conference participants. 5.3 Links to Other Sites Links from our site are provided for your convenience. Crittenden is not responsible for the content of these web sites or their privacy practices. A link from our website to another website does not indicate our endorsement of its services or policies and we encourage you to learn about their practices before providing them with information.
5.4 Updating or Correcting Your Personal Information You may update or correct your account information at any time by emailing us at email@example.com, by calling (800) 421-3483 or by sending a written request to Marketing Department, Crittenden Research Inc., 2970 5th Ave #340, San Diego CA 92103.
5.6 Effective date The effective date of this policy is January 1, 2019.
5.7 Questions or Concerns If you have any questions or concerns about how your personal information is used, please email us at firstname.lastname@example.org or call customer support at (800) 421-3483.
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, CRITTENDEN DOES NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES, INCLUDING ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICE(S), THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.
Liability for our Services WHEN PERMITTED BY LAW, CRITTENDEN WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.